Terms of service

1. Introduction

Welcome to Denzovari. These Terms and Conditions govern your access to and use of our website and the purchase of products offered through our online store.

Denzovari specializes in metal gazebos and related outdoor products for customers throughout the United States.

By accessing our website or placing an order, you agree to these Terms and Conditions. If you do not agree with these terms, please discontinue using our website.

2. Eligibility and Use of Our Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our website only for lawful purposes and not to engage in fraudulent activities, interfere with website operations, or attempt unauthorized access to our systems.

3. Products and Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices are accurate and up to date.

However, product colors and appearances may vary slightly depending on screen settings, lighting, or photography. We do not guarantee that every product will appear exactly as displayed on every device.

Please review product descriptions, dimensions, materials, assembly requirements, and other specifications carefully before placing an order.

4. Pricing and Product Availability

All prices and applicable charges will be displayed on our website or at checkout.

Product availability may change without notice. We reserve the right to correct pricing errors, update product information, or discontinue products, subject to applicable law.

If an order is affected by a material pricing or availability error, we may contact you to explain the issue and discuss appropriate next steps.

5. Order Placement and Acceptance

When you place an order, you agree to provide accurate, complete, and current contact and delivery information.

After receiving your order, we may contact you to confirm your details or verify the order before processing it.

An order submission does not necessarily constitute final acceptance. We reserve the right to decline or cancel an order for legitimate reasons, including product unavailability, suspected fraud, incorrect information, or pricing errors, subject to applicable law.

If an order is canceled, we will notify you using the contact details provided with your order.

6. Payment Terms

Denzovari currently accepts Cash on Delivery (COD) only.

Payment is due when the order is delivered, according to the applicable delivery arrangements. We do not currently offer online credit card, debit card, bank transfer, or digital wallet payments through our website.

Please ensure that you or an authorized recipient is available to receive the order and complete the payment.

7. Shipping and Delivery

We provide free shipping on all orders throughout the United States.

Our estimated total delivery time is 5–8 shipping days, consisting of:

Handling time: 1–2 business days.
Transit time: 4–6 days.

Delivery times are estimates and may vary because of weather conditions, carrier delays, incorrect addresses, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address. We will make reasonable efforts to communicate significant delivery issues when information is available.

8. Returns and Refunds

Denzovari offers free returns and a refund window of 14 business days, subject to our Return and Refund Policy.

Customers should contact our support team within the applicable return window to request a return and receive instructions.

Approved refunds are generally processed within 3 business days. Since our payment method is Cash on Delivery, customers should contact our support team to arrange the applicable refund method.

All returns and refunds are subject to the terms of our Return and Refund Policy and applicable consumer protection laws.

9. Order Cancellations and Changes

If you wish to cancel or change an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate requests before an order is processed or shipped. Once an order has shipped, changes or cancellations may no longer be possible, and our return policy may apply.

Nothing in this section limits cancellation or other rights that may be available under applicable law.

10. Product Use and Safety

Customers are responsible for reading and following the product instructions, assembly guidance, warnings, and safety recommendations supplied with their purchases.

Metal gazebos must be assembled, installed, anchored, and maintained according to the manufacturer's instructions and the conditions of use.

Customers should consider local weather conditions, including strong winds and storms, and take appropriate precautions to secure or disassemble outdoor structures as recommended by the manufacturer.

Denzovari does not encourage use of products contrary to their instructions or intended purpose.

11. Intellectual Property

Unless otherwise stated, website content, including text, graphics, logos, design elements, and other materials, may be protected by intellectual property laws.

You may use our website for personal, lawful shopping purposes. You may not reproduce, distribute, modify, or commercially exploit protected website content without appropriate permission, except where permitted by law.

12. Third-Party Services and Links

Our website may include links to third-party websites or services for convenience.

We do not control all third-party websites and are not responsible for their content, policies, availability, or practices. Your use of those services may be subject to separate terms and privacy policies.

13. Limitation of Liability

To the extent permitted by applicable law, Denzovari will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms and Conditions excludes or limits liability that cannot legally be excluded or limited, including applicable consumer rights and remedies.

Any limitation of liability will apply only to the extent permitted under the law governing the relevant transaction.

14. Indemnification

To the extent permitted by law, you agree not to misuse our website or violate these Terms and Conditions in a manner that unlawfully harms Denzovari or others.

Nothing in this section creates obligations that are prohibited by applicable law.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Please review the Privacy Policy to understand our data-handling practices.

16. Governing Law

These Terms and Conditions are subject to applicable laws of the United States and, where relevant, the laws of the state governing the transaction.

Nothing in these terms is intended to deprive customers of mandatory consumer protections available under applicable law.

17. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our business, website, products, or legal obligations.

Updated terms will be published on this page with a revised effective date. Your continued use of the website after an update takes effect constitutes acceptance of the revised terms only to the extent permitted by applicable law.