Payment Policy

1. Introduction

Welcome to Denzovari. This Payment Policy explains the payment method available when purchasing metal gazebos and other products from our online store.

By placing an order on our website, you agree to the payment terms outlined below.

2. Accepted Payment Method

Denzovari currently accepts Cash on Delivery (COD) only.

With Cash on Delivery, you pay for your order when it is delivered to your shipping address. Please ensure that you or an authorized recipient is available to receive the delivery and complete the payment.

We do not currently accept online payments by credit card, debit card, bank transfer, or digital wallet through our website.

3. Order Confirmation

After placing your order, please ensure that your contact information, shipping address, and phone number are accurate and complete.

We may contact you by phone or email to confirm your order or verify delivery details before processing it.

Orders are subject to acceptance and product availability. Submitting an order does not guarantee acceptance until the order has been confirmed by Denzovari.

4. Product Prices and Order Total

All product prices and applicable charges will be displayed on our website or at checkout.

We offer free shipping on all orders across the United States. Any applicable taxes or other charges, if required, will be disclosed as appropriate before the order is completed.

The amount payable upon delivery will be the confirmed total shown in your order details.

5. Shipping and Delivery

Our estimated delivery time is 5–8 shipping days, consisting of:

Handling time: 1–2 business days.
Transit time: 4–6 days.

Delivery estimates may vary due to weather, carrier delays, or other circumstances beyond our control.

Please ensure that someone is available at the delivery address to receive the package and pay the amount due.

6. Failed or Refused Deliveries

If a delivery cannot be completed because the recipient is unavailable, the address is incorrect, or the order is refused, the shipping provider may arrange another delivery attempt or return the package.

Please contact our customer support team promptly if you experience any delivery issues.

Repeated failed deliveries or other order-related concerns may affect our ability to fulfill future orders, subject to applicable law.

7. Cancellations and Order Changes

If you need to cancel or modify an order, contact us as soon as possible.

We will make reasonable efforts to accommodate your request if the order has not yet been processed or shipped. Once an order has shipped, cancellation or changes may no longer be possible.

For further details, please refer to our Terms and Conditions and Return and Refund Policy.

8. Returns and Refunds

Denzovari offers free returns and a refund window of 14 business days, subject to the terms of our Return and Refund Policy.

Once a refund is approved, our processing time is generally 3 business days.

Because our accepted payment method is Cash on Delivery, customers should contact our support team to arrange an appropriate refund method and provide any information necessary to process the refund.

Refunds are subject to eligibility and the applicable return requirements.

9. Payment Security

Since we accept Cash on Delivery only, customers are not required to submit credit card or debit card details through our website to pay for an order.

We take reasonable measures to protect the personal and order information customers provide. Please review our Privacy Policy for additional information about how we collect and handle personal data.